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ATMs and Customer Satisfaction

heart1Every business owner understands the importance of keeping its customers happy by providing them with a positive experience. The White House Office of Consumer Affairs reported that on average, a loyal customer is worth 10 times the cost of their first purchase. Installing an ATM at your business can enhance customer satisfaction by offering a useful service that makes using your business easier for your customers. 78% of customers abandon a transaction due to poor customer service or a bad experience; an ATM offers customers a good service and makes purchases easier for them. Customers can make purchases using cash, which not only offers them flexibility of payment options, but also reduces the need for your business to accept credit cards and checks.

An ATM at your business offers a convenient service, which can enhance the experience of your business’s existing clientele. Retaining your customer base is more economical than seeking out new customers; it is 6-7 times more costly to gain a new customer than it is to hold onto an existing customer and the probability of selling to current customers is 60% to 70%. Installing an ATM at your business can boost existing customers’ satisfaction with your business by providing convenience and flexibility.

Learn more about how an ATM can enhance your customers’ experience at your business by contacting America’s ATM, a company that provides small and medium-sized businesses with financial service kiosks, marketing products, and ATMs. The experienced team at America’s ATM can assist business owners with deciding on an ATM program that fits the needs of their business. With the Free ATM Placement Program, your business can receive a free ATM, along with maintenance, programming, cash processing, and installation. Through the Free ATM Partner Program, you do the cash loading for the ATM while America’s ATM provides a free ATM, installation, programming, maintenance, and processing. The ATM Processing Program allows business owners to purchase and maintain their own machine and America’s ATM handles the cash processing. Contact America’s ATM at 877-475-1104, or, visit the website, http://americanatm.com/

 

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